The design of Hoster.by personal account interface – Right Studio

The design of Hoster.by personal account interface

We gathered a lot of hosting provider services at one place

The provider of cloud solutions and hosting that serves more than 60% of all Belarussian sites.

The goal

To develop the personal account that will be easy to use and that will really give the company space for scaling.

How it is now

How it was

Hoster.by is a provider for everybody. It offers hosting and domains to individual customers and provides complex services concerning creation of cloud services and IT infrastructure reliability to corporations. 

The old personal account of Hoster.by could not cope with the company’s enlargement, because it was designed to do a smaller amount of services and simpler business processes.

The focus of the new personal account is made on convenient payment and simple management.

We design the navigation system and unify management

The important things go first. We analyze statistics, interview customers and design the users’ experience so that they can sort out all products easily and find what they need quickly.

прокручиваем структуру

All accounts are at one place

The most common scenario for using any account is to log in, analyze the situation and pay. Bills were scattered across different panels before. You had to waste a lot of time in order to pay for hosting, renew a domain or buy an SSL-certificate. There is no such problem on the new account — all accounts are centralized.
The only list provides an easy control and also pleases accountants

We simplify the providing of services

Hosting, domains, VDS and clouds differ in functions, additions and settings. But all objects are unified and have the same control method, so that Hoster.by clients won’t waste time looking into the interface.

We simplify the providing of services

Hosting, domains, VDS and clouds differ in functions, additions and settings. But all objects are unified and have the same control method, so that Hoster.by clients won’t waste time looking into the interface.

Простое управление услугами

Хостинг, домены, VDS и облака различаются по составу, функциям, дополнениям и настройкам. Чтобы клиенты Хостера не тратили время на изучение интерфейса, все объекты унифицированы к единому виду и способу управления.

Domains

Additional services that increase the domain ownership security are combined with settings. Adding of services concerning a domain leads to a customers’ rise, helps them manage and protect the domain in a responsible way. Due to these services Hoster.by can successfully sell related services at a marketable place.

The administrator controls security and domain private settings

Сразу видны статус и срок действия каждого домена. Рядом кнопка для быстрой оплаты.

Добавляем возможность для кросс-продажи. Свободен домен, созвучный клиенту — повод предложить выгодную сделку

We design each unit in such a way that the status of services can be understood quickly. We add speaking marks for 80 level customers. They serve as indicators of connected services.
We design each unit in such a way that the status of services can be understood quickly
We add speaking marks for 80 level customers. They serve as indicators of connected services
The domain setting is combined with paid security and privacy services. If you are confused with the settings — have a look at the context help
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Haven’t found the answer in the FAQ? Support is ready to help you
The domain setting is combined with paid security and privacy services. If you are confused with the settings — have a look at the context help, please.

Virtual hosting

The owners of multi-sites can sleep like a baby. There is no need in double-checking of the costs on different accounts. Everything you need to know about the service can be found at one place.

Virtual hosting

The owners of multi-sites can sleep like a baby. There is no need in double-checking of the costs on different accounts. Everything you need to know about the service can be found at one place.
The system warns about expiring services in a polite way and in advance. Crashing of the site will never lead to business collapse. Customers pay for services which have a «burning» status in one click without unnecessary transitions.
If you need to change a hosting tariff or your password, please, go to the «Management» page
The system warns about expiring services in a polite way and in advance. Crashing of the site will never lead to business collapse
Customers pay for services which have a «burning» status in one click without unnecessary transitions 

Если нужно сменить тариф хостинга или пароль — идем в раздел «Управление».

If you need to change a hosting tariff or your password, please, go to the «Management» page.

You can connect a more powerful tariff, set up a server and register a website in the registry in one unit — without any queues and something like «Please, keep waiting…».

You will want to buy more

To motivate customers to buy new services of the company is an important function of the account. We develop game mechanics and cross-selling in order to fulfill this intention. Customers will obtain rewards in the form of achievements* for the purchase of additional services and enhancements: SSL-certificate, hiding Whois data or an additional protection. The end goal is to gain all achievements.
*This system has not been implemented on the Hoster.by account yet, but it is planned to be done in the future.
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You will want to buy more

To motivate customers to buy new services of the company is an important function of the account. We develop game mechanics and cross-selling in order to fulfill this intention. Customers will obtain rewards in the form of achievements* for the purchase of additional services and enhancements: SSL-certificate, hiding Whois data or an additional protection. The end goal is to gain all achievements.
* This system has not been implemented on the Hoster.by account yet, but it is planned to be done in the future.

Cloud hosting

Cloud management and its tariffs are different from the virtual hosting. Customers pay for units (the units of the server’s performance). We organize information in such a way that all important information can be in sight.
We show the balance and costs in the current month at once. Customers can quickly replenish the account or take the deferred payment
If cloud resources are spent evenly and predictably — the client is calm as a cucumber
Back-ups require some resources. The visibility of information concerning the depth of version control, the volume of occupied space and the cost of resources help the administrator to keep the balance of cost and reserve
We show the balance and costs in the current month at once. Customers can quickly replenish the account or take the deferred payment. If cloud resources are spent evenly and predictably — the client is calm as a cucumber.

В первую очередь отображается баланс счета и сколько уже было потрачено в текущем месяце. Есть возможность пополнить счет или взять обещанный платеж.

Облачные ресурсы расходуются равномерно и прогнозируемо — клиент спокоен.

Никакие форс-мажоры не страшны: можно быстро вернуться к проверенной версии сайта.

В этом разделе также создаем возможность для кросс-продажи: например, предлагаем пользователю подключить услугу “Администрирование”.

Внутри раздела все по полочкам

It is easy to scale

Hoster.by has loads of services, and it has even more ambitions! We organize the space so that new services can be added quickly, and customers can find want they need among this variety easily.

It is easy to scale

Hoster.by has loads of services, and it has even more ambitions! We organize the space so that new services can be added quickly, and customers can find want they need among this variety easily.

It is available everywhere

We make the Hoster.by account adaptive and convenient for using on smartphones. Without regressions in functionality and decreased comfort.

Everything is at one place

Instead of motley multi-accounts, there is only one entry, one context and one understandable language. Customers understand where they are and feels themselves at home.

Fanfare go! 🎉

Team
Client
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Let’s talk about business

Your request will immediately go to the sales department. One of the managers will answer you in order to discuss details. It takes up to half an hour during working hours